General Terms and Conditions (GTC)


I.Information on Distance Selling and the Conclusion of Contracts in Electronic Commerce


1. contracting party

Your contractual partner for all orders concluded on the website is:

ONBOARD GmbH

c/o S&K Asset Management GbR

Otto-Suhr-Allee 27

10585 Berlin

Telephone number: 

E-mail address:

Represented by the managing director Yevgeniy Tretyakov

Registered office ibidem.

Register court: Local court Charlottenburg

Registration number: HRB 225329 B.


2. conclusion of the contract

The goods offered on our website do not constitute a binding offer to conclude a purchase contract. It is only an invitation to submit a binding offer by you. By placing your order by clicking on the "Buy" button above the shopping cart, you make such a binding offer to conclude a purchase contract. As soon as we have received your order, you will receive an e-mail confirming receipt of your order and listing its details ("order confirmation"). 

The binding acceptance of your offer is made by sending the ordered goods by handing over the goods to the transport company. You will be informed about the shipment of the ordered goods by e-mail as soon as the goods have been handed over by us to the transport company ("Shipping and Contract Confirmation").


3. information about your consumer right of withdrawal

Consumers have a statutory right of withdrawal when ordering via our website. For this we refer to our cancellation policy.





4. contract text

We store the text of the contract and send you the order data and our terms and conditions by e-mail. You can view the contract text in our customer login. When ordering via the website, you can also print out your order data but immediately after sending the order. 

The contract is concluded exclusively in German. 

Before sending your order, i.e. before clicking the "Buy" button, you will be given the opportunity to identify and correct any input errors. Please check your order carefully.


II. General Terms and Conditions (GTC) (as of May 2021)

The following terms and conditions apply to all orders placed via our website. The terms and conditions valid at the time of the order apply in each case.


1. prices/availability/delivery restrictions

Our prices include the statutory value added tax valid at the time of the order. 

If shipping costs are charged in individual cases, they will be explicitly stated at the appropriate place. 

The prices you see for the items in your shopping cart at the time you place your order via our website are identical to those on the current product information page on the website.

Please note that sometimes we can only offer special offers for a limited period of time. In addition, offers are subject to availability.

The selected items will leave our warehouse within approximately one business day after successful verification of the payment information provided by the customer. We show the delivery times separately.

Errors and changes excepted. 

All offers only while stocks last.


2. terms of payment


2.1 Accepted means of payment/general provisions

Payment for the goods may be made by any of the following accepted means of payment: 

- Credit Card,

- PayPal,

- Sofortüberweisung (Klarna), 

- Amazon Pay and

- GPay.


Regardless of the payment method you choose, you will receive an invoice by email. We will invoice and send the invoice on the day the goods are shipped to you. The order summary in the store cannot be used as an invoice.


2.2 Credit card 

If you pay by credit card, the charge will be made when the goods are shipped. We accept Visa, Mastercard, Maestro and American Express credit cards.


2.3 PayPal

Furthermore, payment can also be made with the online payment service PayPal. The buyer only needs a free PayPal account for payments with PayPal. When registering for an account on www.PayPal.de, the buyer enters his financial data only once - for each further payment transaction he then only needs to log in to his PayPal account. Payments are always free of charge for buyers and are made from the balance on the PayPal account, by direct debit or by credit card stored in the account.


2.4 Sofortüberweisung (Klarna)

Sofortüberweisung (Klarna) is a payment method of Klarna Group Company, the advantages of which all our customers can enjoy when shopping. The system is TÜV-certified and works via SSL encryption and with the proven PIN/TAN entry, which is used in online banking.

You will be redirected directly to the page of www.sofort.com in the ordering process. There you can make the payment directly to us. Please have your PIN/TAN ready for this.


2.5 Amazon Pay

With Amazon Pay, orders can be processed easily and conveniently. The Amazon login data is required for this. In the checkout process, simply log in with your Amazon account credentials and select the payment and delivery information stored in your account and complete your order with us using Amazon Pay.


2.6 G Pay

We also offer billing via Google Pay. In this case, the payment processing is handled by Google. Google Pay does not send us actual payment information, but a token, which is a virtual card number that represents the customer's actual credit and debit card number. Payment and shipping information does not need to be entered when using G Pay, but is transmitted by Google. 


3. delivery terms

From the receipt of the shipping and contract confirmation, the delivery of the goods in Germany will be made within a maximum of three (3) business days (weekdays, excluding holidays). 


Delivery will be made to the delivery address provided by the customer. You will be informed about the shipment by e-mail (shipping and contract confirmation). The shipment is carried out by parcel services. The risk of accidental loss of the ordered goods passes to the customer as soon as the goods are handed over to him (§ 446 S. 1 BGB) or if he is in default of acceptance (§ 300 para. 2 BGB). 

We are entitled to make partial deliveries, insofar as these are reasonable for you. If partial deliveries are made, we shall bear the additional shipping costs. 

We deliver goods only to delivery addresses in the European Union (EU) ("delivery area"). Customers outside the delivery area are free to request a delivery by telephone. 

It is possible to pick up the goods. 


4. receipt of the goods

We use parcel services to send your order. Should a delivery of goods arrive damaged, we would like to ask you for the following: If possible, please report the damaged goods directly to the employee of the parcel service and document the degree and extent of the damage. This does not limit your warranty rights.

You can refuse to accept damaged goods or arrange a collection date with our customer service. However, please contact our customer service in any case of delivery of a damaged item. By doing so, you will help us to enforce our claims against the parcel service and at the same time improve our service to you.

You can reach our customer service under the contact options listed above. 


5. retention of title

We retain title to all goods delivered by us until payment has been made in full. In order to enforce our retention of title, we are entitled to demand the immediate return of the goods subject to retention of title, excluding any right of retention, unless the counterclaims are legally established or undisputed.


6. Warranty

We are not always the manufacturer of the goods delivered by us. In the case of claims under the Product Liability Act, we will immediately provide the name and address of the respective manufacturer upon request. If the goods are damaged or have any other defect (e.g. delivery incomplete), you are entitled to the statutory warranty rights against us. The statutory warranty period is 24 months beginning with the date of delivery of the goods to you.


7. Liability

We shall be liable without limitation for damages resulting from injury to life, body or health caused by a breach of duty by us, one of our legal representatives or vicarious agents, as well as for damages caused by the absence of a quality guaranteed by us.


We shall be liable without limitation for damage caused by us or one of our legal representatives or vicarious agents intentionally or by gross negligence.

In the event of a breach of material contractual obligations caused by slight negligence, our liability shall be limited to the amount of the foreseeable damage typical for the contract, except in the cases of paragraphs 1 and 5 of this section. Material contractual obligations are, in the abstract, those obligations whose fulfillment makes the proper performance of the contract possible in the first place and on whose compliance a contracting party may regularly rely.

Any further liability for damages is excluded, in particular liability without fault.

Liability under the Product Liability Act remains unaffected.


8. default / right of retention

If you are in default of payment, we reserve the right to charge you reminder fees for necessary reminders, unless you prove to us that the costs for the reminders were not incurred at all or are significantly lower than the asserted reminder fees. The reminder fees amount to € 2.50 for the 1st reminder and € 5.00 for the 2nd reminder.

In addition, we shall be entitled to claim interest in the event of default in payment in the amount of five (5) percentage points above the base interest rate applicable at the time.

The assertion of further default damages shall not be excluded by the assertion of reminder fees and/or interest claims pursuant to this clause 8.

The Customer shall only be entitled to a right of retention (i) insofar as it is based on the same contractual relationship; and/or (ii) insofar as the counterclaims on which the assertion of the right of retention is based are undisputed or have been legally established.


9. out-of-court dispute resolution

The European Commission has set up a platform for online dispute resolution, which can be accessed at the following link: https://ec.europa.eu/consumers/odr.

However, we would like to point out that we do not participate in a dispute resolution procedure before a consumer arbitration board.


10. final provisions

This contract is governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. 

In business transactions with consumers within the European Union, the law of the consumer's place of residence may also be applicable, provided that it is mandatory consumer law provisions.